{"id":9140,"date":"2024-07-11T12:02:12","date_gmt":"2024-07-11T12:02:12","guid":{"rendered":"https:\/\/cleva-solutions.com\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\/"},"modified":"2024-11-05T12:38:39","modified_gmt":"2024-11-05T12:38:39","slug":"a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software","status":"publish","type":"post","link":"https:\/\/cleva-solutions.com\/pt-pt\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\/","title":{"rendered":"A import\u00e2ncia do suporte do dia-a-dia de uma companhia de seguros na vis\u00e3o do fornecedor de software."},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"9140\" class=\"elementor elementor-9140 elementor-8881\" data-elementor-post-type=\"post\">\n\t\t\t\t<header data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-ca3a3b4 e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"ca3a3b4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-f75b9e1 e-con-full e-flex e-con e-child\" data-id=\"f75b9e1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dad953c elementor-widget elementor-widget-theme-site-logo elementor-widget-image\" data-id=\"dad953c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-site-logo.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cleva-solutions.com\/pt-pt\/\">\n\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"4512\" height=\"2072\" src=\"https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/AF_Cleva_Logos_RGB_Positivo_var.png\" class=\"attachment-full size-full wp-image-3909\" alt=\"\" srcset=\"https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/AF_Cleva_Logos_RGB_Positivo_var.png 4512w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/AF_Cleva_Logos_RGB_Positivo_var-300x138.png 300w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/AF_Cleva_Logos_RGB_Positivo_var-1024x470.png 1024w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/AF_Cleva_Logos_RGB_Positivo_var-768x353.png 768w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/AF_Cleva_Logos_RGB_Positivo_var-1536x705.png 1536w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/AF_Cleva_Logos_RGB_Positivo_var-2048x940.png 2048w\" sizes=\"(max-width: 4512px) 100vw, 4512px\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-aa6d4b0 e-con-full e-flex e-con e-child\" data-id=\"aa6d4b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83cedde elementor-nav-menu--stretch elementor-widget__width-auto elementor-nav-menu__text-align-center elementor-nav-menu--dropdown-tablet elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"83cedde\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;full_width&quot;:&quot;stretch&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i aria-hidden=\\&quot;true\\&quot; class=\\&quot;\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;&quot;},&quot;layout&quot;:&quot;horizontal&quot;,&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-83cedde\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-4631\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/\" class=\"elementor-item\">P\u00e1gina principal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4629\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/solucoes\/\" class=\"elementor-item\">Solu\u00e7\u00f5es<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-12154\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/cleva-life-2\/\" class=\"elementor-sub-item\">Cleva Life<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4619\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/cleva-non-life\/\" class=\"elementor-sub-item\">Cleva Non-life<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8573\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/pension-funds\/\" class=\"elementor-sub-item\">Cleva Pension Funds<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4627\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/servicos\/\" class=\"elementor-item\">Servi\u00e7os<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4617\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/servicos-de-implementacao\/\" class=\"elementor-sub-item\">Servi\u00e7os de Implementa\u00e7\u00e3o<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4626\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/servicos-de-suporte-aplicacional\/\" class=\"elementor-sub-item\">Servi\u00e7os de Suporte Aplicacional<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4616\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/servicos-de-infraestrutura\/\" class=\"elementor-sub-item\">Servi\u00e7os de infraestrutura<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8574\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/carreiras\/\" class=\"elementor-item\">Carreiras<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9552\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/insights\/\" class=\"elementor-item\">Insights<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-4630\"><a class=\"elementor-item\">Sobre N\u00f3s<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4624\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/empresa\/\" class=\"elementor-sub-item\">Empresa<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4623\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/equipa\/\" class=\"elementor-sub-item\">Equipa<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8572\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/clientes\/\" class=\"elementor-sub-item\">Clientes<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9955\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/pr-noticias\/\" class=\"elementor-sub-item\">PR &amp; Not\u00edcias<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item wpml-ls-slot-12 wpml-ls-item wpml-ls-item-pt-pt wpml-ls-current-language wpml-ls-menu-item menu-item-type-wpml_ls_menu_item menu-item-object-wpml_ls_menu_item menu-item-has-children menu-item-wpml-ls-12-pt-pt\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/\" aria-current=\"page\" aria-expanded=\"false\" aria-controls=\"wpml-ls-submenu-wpml-ls-12-pt-pt\" class=\"elementor-item\"><img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/cleva-solutions.com\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/pt-pt.svg\"\n            alt=\"Portugu\u00eas\"\n            loading=\"lazy\"\n            \n            \n    \/><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item wpml-ls-slot-12 wpml-ls-item wpml-ls-item-en wpml-ls-menu-item wpml-ls-first-item menu-item-type-wpml_ls_menu_item menu-item-object-wpml_ls_menu_item menu-item-wpml-ls-12-en\"><a href=\"https:\/\/cleva-solutions.com\/\" title=\"Switch to Ingl\u00eas\" aria-label=\"Switch to Ingl\u00eas\" class=\"elementor-sub-item\"><img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/cleva-solutions.com\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/en.svg\"\n            alt=\"Ingl\u00eas\"\n            loading=\"lazy\"\n            \n            \n    \/><\/a><\/li>\n\t<li class=\"menu-item wpml-ls-slot-12 wpml-ls-item wpml-ls-item-fr wpml-ls-menu-item menu-item-type-wpml_ls_menu_item menu-item-object-wpml_ls_menu_item menu-item-wpml-ls-12-fr\"><a href=\"https:\/\/cleva-solutions.com\/fr\/\" title=\"Switch to Franc\u00eas\" aria-label=\"Switch to Franc\u00eas\" class=\"elementor-sub-item\"><img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/cleva-solutions.com\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/fr.svg\"\n            alt=\"Franc\u00eas\"\n            loading=\"lazy\"\n            \n            \n    \/><\/a><\/li>\n\t<li class=\"menu-item wpml-ls-slot-12 wpml-ls-item wpml-ls-item-es wpml-ls-menu-item wpml-ls-last-item menu-item-type-wpml_ls_menu_item menu-item-object-wpml_ls_menu_item menu-item-wpml-ls-12-es\"><a href=\"https:\/\/cleva-solutions.com\/es\/\" title=\"Switch to Espanhol\" aria-label=\"Switch to Espanhol\" class=\"elementor-sub-item\"><img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/cleva-solutions.com\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/es.svg\"\n            alt=\"Espanhol\"\n            loading=\"lazy\"\n            \n            \n    \/><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open e-font-icon-svg e-eicon-menu-bar\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M104 333H896C929 333 958 304 958 271S929 208 896 208H104C71 208 42 237 42 271S71 333 104 333ZM104 583H896C929 583 958 554 958 521S929 458 896 458H104C71 458 42 487 42 521S71 583 104 583ZM104 833H896C929 833 958 804 958 771S929 708 896 708H104C71 708 42 737 42 771S71 833 104 833Z\"><\/path><\/svg><svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close e-font-icon-svg e-eicon-close\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M742 167L500 408 258 167C246 154 233 150 217 150 196 150 179 158 167 167 154 179 150 196 150 212 150 229 154 242 171 254L408 500 167 742C138 771 138 800 167 829 196 858 225 858 254 829L496 587 738 829C750 842 767 846 783 846 800 846 817 842 829 829 842 817 846 804 846 783 846 767 842 750 829 737L588 500 833 258C863 229 863 200 833 171 804 137 775 137 742 167Z\"><\/path><\/svg>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-83cedde\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-4631\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/\" class=\"elementor-item\" tabindex=\"-1\">P\u00e1gina principal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4629\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/solucoes\/\" class=\"elementor-item\" tabindex=\"-1\">Solu\u00e7\u00f5es<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-12154\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/cleva-life-2\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Cleva Life<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4619\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/cleva-non-life\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Cleva Non-life<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8573\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/pension-funds\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Cleva Pension Funds<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4627\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/servicos\/\" class=\"elementor-item\" tabindex=\"-1\">Servi\u00e7os<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4617\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/servicos-de-implementacao\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Servi\u00e7os de Implementa\u00e7\u00e3o<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4626\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/servicos-de-suporte-aplicacional\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Servi\u00e7os de Suporte Aplicacional<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4616\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/servicos-de-infraestrutura\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Servi\u00e7os de infraestrutura<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8574\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/carreiras\/\" class=\"elementor-item\" tabindex=\"-1\">Carreiras<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9552\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/insights\/\" class=\"elementor-item\" tabindex=\"-1\">Insights<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-4630\"><a class=\"elementor-item\" tabindex=\"-1\">Sobre N\u00f3s<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4624\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/empresa\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Empresa<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4623\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/equipa\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Equipa<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8572\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/clientes\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Clientes<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9955\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/pr-noticias\/\" class=\"elementor-sub-item\" tabindex=\"-1\">PR &amp; Not\u00edcias<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item wpml-ls-slot-12 wpml-ls-item wpml-ls-item-pt-pt wpml-ls-current-language wpml-ls-menu-item menu-item-type-wpml_ls_menu_item menu-item-object-wpml_ls_menu_item menu-item-has-children menu-item-wpml-ls-12-pt-pt\"><a href=\"https:\/\/cleva-solutions.com\/pt-pt\/\" aria-current=\"page\" aria-expanded=\"false\" aria-controls=\"wpml-ls-submenu-wpml-ls-12-pt-pt\" class=\"elementor-item\" tabindex=\"-1\"><img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/cleva-solutions.com\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/pt-pt.svg\"\n            alt=\"Portugu\u00eas\"\n            loading=\"lazy\"\n            \n            \n    \/><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item wpml-ls-slot-12 wpml-ls-item wpml-ls-item-en wpml-ls-menu-item wpml-ls-first-item menu-item-type-wpml_ls_menu_item menu-item-object-wpml_ls_menu_item menu-item-wpml-ls-12-en\"><a href=\"https:\/\/cleva-solutions.com\/\" title=\"Switch to Ingl\u00eas\" aria-label=\"Switch to Ingl\u00eas\" class=\"elementor-sub-item\" tabindex=\"-1\"><img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/cleva-solutions.com\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/en.svg\"\n            alt=\"Ingl\u00eas\"\n            loading=\"lazy\"\n            \n            \n    \/><\/a><\/li>\n\t<li class=\"menu-item wpml-ls-slot-12 wpml-ls-item wpml-ls-item-fr wpml-ls-menu-item menu-item-type-wpml_ls_menu_item menu-item-object-wpml_ls_menu_item menu-item-wpml-ls-12-fr\"><a href=\"https:\/\/cleva-solutions.com\/fr\/\" title=\"Switch to Franc\u00eas\" aria-label=\"Switch to Franc\u00eas\" class=\"elementor-sub-item\" tabindex=\"-1\"><img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/cleva-solutions.com\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/fr.svg\"\n            alt=\"Franc\u00eas\"\n            loading=\"lazy\"\n            \n            \n    \/><\/a><\/li>\n\t<li class=\"menu-item wpml-ls-slot-12 wpml-ls-item wpml-ls-item-es wpml-ls-menu-item wpml-ls-last-item menu-item-type-wpml_ls_menu_item menu-item-object-wpml_ls_menu_item menu-item-wpml-ls-12-es\"><a href=\"https:\/\/cleva-solutions.com\/es\/\" title=\"Switch to Espanhol\" aria-label=\"Switch to Espanhol\" class=\"elementor-sub-item\" tabindex=\"-1\"><img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/cleva-solutions.com\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/es.svg\"\n            alt=\"Espanhol\"\n            loading=\"lazy\"\n            \n            \n    \/><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-403ff2d elementor-search-form--skin-full_screen elementor-widget elementor-widget-search-form\" data-id=\"403ff2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;skin&quot;:&quot;full_screen&quot;}\" data-widget_type=\"search-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<search role=\"search\">\n\t\t\t<form class=\"elementor-search-form\" action=\"https:\/\/cleva-solutions.com\/pt-pt\/\" method=\"get\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-search-form__toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Procurar\">\n\t\t\t\t\t<div class=\"e-font-icon-svg-container\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-search\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M505 442.7L405.3 343c-4.5-4.5-10.6-7-17-7H372c27.6-35.3 44-79.7 44-128C416 93.1 322.9 0 208 0S0 93.1 0 208s93.1 208 208 208c48.3 0 92.7-16.4 128-44v16.3c0 6.4 2.5 12.5 7 17l99.7 99.7c9.4 9.4 24.6 9.4 33.9 0l28.3-28.3c9.4-9.4 9.4-24.6.1-34zM208 336c-70.7 0-128-57.2-128-128 0-70.7 57.2-128 128-128 70.7 0 128 57.2 128 128 0 70.7-57.2 128-128 128z\"><\/path><\/svg><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-search-form__container\">\n\t\t\t\t\t<label class=\"elementor-screen-only\" for=\"elementor-search-form-403ff2d\">Procurar<\/label>\n\n\t\t\t\t\t\n\t\t\t\t\t<input id=\"elementor-search-form-403ff2d\" placeholder=\"Pesquisa...\" class=\"elementor-search-form__input\" type=\"search\" name=\"s\" value=\"\">\n\t\t\t\t\t<input type='hidden' name='lang' value='pt-pt' \/>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"dialog-lightbox-close-button dialog-close-button\" role=\"button\" tabindex=\"0\" aria-label=\"Close this search box.\">\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-close\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M742 167L500 408 258 167C246 154 233 150 217 150 196 150 179 158 167 167 154 179 150 196 150 212 150 229 154 242 171 254L408 500 167 742C138 771 138 800 167 829 196 858 225 858 254 829L496 587 738 829C750 842 767 846 783 846 800 846 817 842 829 829 842 817 846 804 846 783 846 767 842 750 829 737L588 500 833 258C863 229 863 200 833 171 804 137 775 137 742 167Z\"><\/path><\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/form>\n\t\t<\/search>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2394a4 elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"e2394a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/cleva-solutions.com\/pt-pt\/peca-uma-demonstracao\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicite uma demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/header>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-f30ee13 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f30ee13\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;triangle&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M500.2,94.7L0,0v100h1000V0L500.2,94.7z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a1eb9c5\" data-id=\"a1eb9c5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b4060d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3b4060d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cleva Insights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5ba4df5 e-flex e-con-boxed e-con e-parent\" data-id=\"5ba4df5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b2fed5a elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"b2fed5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">A import\u00e2ncia do suporte do dia-a-dia de uma companhia de seguros na vis\u00e3o do fornecedor de software.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3d22098 e-flex e-con-boxed e-con e-parent\" data-id=\"3d22098\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2cbe6e elementor-widget elementor-widget-author-box\" data-id=\"e2cbe6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"author-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-author-box\">\n\t\t\t\n\t\t\t<div class=\"elementor-author-box__text\">\n\t\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t<h4 class=\"elementor-author-box__name\">\n\t\t\t\t\t\t\tSusana Torres\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-author-box__bio\">\n\t\t\t\t\t\t<p>Managed Services Director <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ccd0ec elementor-share-buttons--view-icon-text elementor-share-buttons--skin-gradient elementor-share-buttons--shape-square elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"7ccd0ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tLinkedIn\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tFacebook\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_whatsapp\" role=\"button\" tabindex=\"0\" aria-label=\"Share on whatsapp\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-whatsapp\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M380.9 97.1C339 55.1 283.2 32 223.9 32c-122.4 0-222 99.6-222 222 0 39.1 10.2 77.3 29.6 111L0 480l117.7-30.9c32.4 17.7 68.9 27 106.1 27h.1c122.3 0 224.1-99.6 224.1-222 0-59.3-25.2-115-67.1-157zm-157 341.6c-33.2 0-65.7-8.9-94-25.7l-6.7-4-69.8 18.3L72 359.2l-4.4-7c-18.5-29.4-28.2-63.3-28.2-98.2 0-101.7 82.8-184.5 184.6-184.5 49.3 0 95.6 19.2 130.4 54.1 34.8 34.9 56.2 81.2 56.1 130.5 0 101.8-84.9 184.6-186.6 184.6zm101.2-138.2c-5.5-2.8-32.8-16.2-37.9-18-5.1-1.9-8.8-2.8-12.5 2.8-3.7 5.6-14.3 18-17.6 21.8-3.2 3.7-6.5 4.2-12 1.4-32.6-16.3-54-29.1-75.5-66-5.7-9.8 5.7-9.1 16.3-30.3 1.8-3.7.9-6.9-.5-9.7-1.4-2.8-12.5-30.1-17.1-41.2-4.5-10.8-9.1-9.3-12.5-9.5-3.2-.2-6.9-.2-10.6-.2-3.7 0-9.7 1.4-14.8 6.9-5.1 5.6-19.4 19-19.4 46.3 0 27.3 19.9 53.7 22.6 57.4 2.8 3.7 39.1 59.7 94.8 83.8 35.2 15.2 49 16.5 66.6 13.9 10.7-1.6 32.8-13.4 37.4-26.4 4.6-13 4.6-24.1 3.2-26.4-1.3-2.5-5-3.9-10.5-6.6z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tWhatsApp\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_email\" role=\"button\" tabindex=\"0\" aria-label=\"Share on email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5f1731c e-flex e-con-boxed e-con e-parent\" data-id=\"5f1731c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b7477bf elementor-widget elementor-widget-text-editor\" data-id=\"2b7477bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para qualquer companhia de seguros, a escolha do software core que suporta o seu neg\u00f3cio \u00e9 uma decis\u00e3o muito importante, tomada a partir de v\u00e1rios crit\u00e9rios, nomeadamente o alcance funcional da aplica\u00e7\u00e3o, as tecnologias usadas, a infraestrutura necess\u00e1ria, a seguran\u00e7a intr\u00ednseca da solu\u00e7\u00e3o, a fiabilidade, os custos, etc.<\/p>\n<p>Ap\u00f3s a escolha do Core, existir\u00e1 um per\u00edodo de implementa\u00e7\u00e3o desse Core, que culmina com a entrada em produ\u00e7\u00e3o.<\/p>\n<\/p>\n<p>Ent\u00e3o, e depois?\u2026<\/p>\n<\/p>\n<p>Depois passamos para outro n\u00edvel de envolvimento entre a companhia de seguros e o seu fornecedor de software que s\u00f3 um robusto servi\u00e7o de Assist\u00eancia T\u00e9cnica pode assegurar: acompanhar e suportar, no dia a dia, a utiliza\u00e7\u00e3o do sistema e dar resposta \u00e0s necessidades. Este \u00e9 um trabalho cont\u00ednuo e de elevada proximidade\/parceria com a equipa de inform\u00e1tica da companhia. <\/p>\n<\/p>\n<p>Neste artigo partilhamos o nosso ponto de vista sobre o servi\u00e7o de Assist\u00eancia T\u00e9cnica, a partir da vasta experi\u00eancia da Cleva na presta\u00e7\u00e3o deste servi\u00e7o junto de todos os seus clientes. <\/p>\n<\/p>\n<p>A Cleva adequa o servi\u00e7o de Assist\u00eancia T\u00e9cnica \u00e0s necessidades do cliente e vai-o ajustando de acordo com a evolu\u00e7\u00e3o do seu neg\u00f3cio e dos seus requisitos espec\u00edficos.<\/p>\n<p>Procuramos assegurar recursos especializados nas solu\u00e7\u00f5es implementadas. A miss\u00e3o destes recursos \u00e9 a de assegurar que as solu\u00e7\u00f5es s\u00e3o utilizadas da melhor forma, resolvendo incidentes que podem ter impacto no comportamento da solu\u00e7\u00e3o e na sua utiliza\u00e7\u00e3o, atendendo pedidos espec\u00edficos, fazendo tamb\u00e9m pequenos ajustes \u00e0s solu\u00e7\u00f5es implementadas, na sua adequa\u00e7\u00e3o ao neg\u00f3cio do cliente bem como na melhoria da sua performance. <\/p>\n<\/p>\n<p><strong>Como dimensionamos uma equipa de suporte?<\/strong><\/p>\n<p>Para cada um dos nossos clientes preparamos uma equipa tendo em considera\u00e7\u00e3o caracter\u00edsticas como:<\/p>\n<ul>\n<li><strong>Servi\u00e7os contratados<\/strong><\/li>\n<li><strong>Dimens\u00e3o (volumes) do neg\u00f3cio<\/strong> \u2013 n\u00famero de utilizadores, n\u00famero de ap\u00f3lices e\/ou n\u00famero de pessoas seguras, m\u00f3dulos implementados, ambientes a suportar, entre outros;<\/li>\n<li><strong>Localiza\u00e7\u00e3o dos servi\u00e7os:<\/strong> \u201con-site\u201d nas instala\u00e7\u00f5es do cliente ou \u201coff-site\u201d nos nossos escrit\u00f3rios;<\/li>\n<li><strong>Cobertura dos servi\u00e7os<\/strong> \u2013 hor\u00e1rios em que o servi\u00e7o de suporte ter\u00e1 de estar ativo;<\/li>\n<li><strong>N\u00edveis de servi\u00e7o<\/strong> \u2013 compromissos alinhados entre cliente e Cleva que assegurem n\u00edveis de servi\u00e7o adequados \u00e0 opera\u00e7\u00e3o; s\u00e3o exemplos, tempos de resposta a pedidos, tempos de resolu\u00e7\u00e3o de incidentes, publica\u00e7\u00e3o de informa\u00e7\u00e3o sobre o servi\u00e7o, implementa\u00e7\u00e3o de \u201cworkarounds\u201d, entre outros.<\/li>\n<\/ul>\n<p><strong>Como nos organizamos internamente para sermos eficientes? <\/strong><\/p>\n<p>Na Cleva, os processos de suporte (gest\u00e3o de servi\u00e7o e suporte e manuten\u00e7\u00e3o) seguem as pr\u00e1ticas de ITIL (Information Technology Infrastructure Library).<\/p>\n<\/p>\n<p>Estamos organizados por 3 n\u00edveis:<\/p>\n<ul>\n<li>1\u00aa linha \u2013 Equipa dedicada a um cliente, inclui o service manager, o service desk e outros t\u00e9cnicos para diagn\u00f3stico ou resolu\u00e7\u00e3o de incid\u00eancias de menor complexidade.<\/li>\n<li>2\u00aa linha \u2013 Shared services, equipas que s\u00e3o partilhadas por todos os clientes, e que est\u00e3o organizadas por \u00e1rea de conhecimento e asseguram o acesso a recursos especializados.<\/li>\n<li>3\u00aa linha \u2013 Equipa de Produto, que corrige bugs de SW e desenvolve pequenos evolutivos a pedido do cliente.<\/li>\n<\/ul>\n<\/p>\n<p><strong>O que fazemos para dar uma melhor resposta aos clientes? <\/strong><\/p>\n<p>Os modelos de suporte t\u00eam evolu\u00eddo e atualmente os clientes exigem maior rapidez e efic\u00e1cia de resposta. Para conseguirmos responder a este desafio constru\u00edmos <strong>equipas reservadas e dedicadas<\/strong> a cada cliente, de forma a garantir capacidade de resposta e conhecimento da realidade de cada um deles. <\/p>\n<\/p>\n<p>Preparamos continuamente os nossos colaboradores para terem <strong>conhecimento<\/strong> transversal em v\u00e1rias \u00e1reas, <strong>neg\u00f3cio segurador, aplica\u00e7\u00f5es Cleva e tecnol\u00f3gico<\/strong>. E apostamos tamb\u00e9m na passagem de conhecimento entre as equipas de implementa\u00e7\u00e3o dos projetos e as equipas de suporte para que a transi\u00e7\u00e3o seja pac\u00edfica e com o m\u00ednimo impacto para o cliente. <\/p>\n<\/p>\n<p><strong>Monitorizamos<\/strong> pr\u00f3-ativamente os processos da companhia. Esta monitoriza\u00e7\u00e3o permite-nos ser alertados caso algo tenha dado um resultado n\u00e3o esperado. Desta forma conseguimos agir de forma r\u00e1pida, quer a recuperar a situa\u00e7\u00e3o identificada, quer a encontrar solu\u00e7\u00f5es definitivas, evitando assim, no futuro, o acumular de situa\u00e7\u00f5es e mitigando o risco operacional.   <\/p>\n<\/p>\n<p>Promovemos ainda a proximidade com o cliente, n\u00e3o s\u00f3 com a equipa de inform\u00e1tica, mas tamb\u00e9m com as equipas de neg\u00f3cio. \u00c9 muito importante percebermos as reais necessidades dos utilizadores para conseguirmos orientar\/potenciar a melhor utiliza\u00e7\u00e3o das aplica\u00e7\u00f5es. <\/p>\n<\/p>\n<p><strong>Pr\u00f3ximos desafios<\/strong><\/p>\n<p>Os fatores de competitividade de uma companhia de seguros (efici\u00eancia, digitaliza\u00e7\u00e3o, centralidade do cliente, entre outros) geram novos requisitos para o servi\u00e7o de Assist\u00eancia T\u00e9cnica e desafiam-nos a evoluir a oferta do servi\u00e7o para, por exemplo, suporte 24&#215;7 e disponibilidade dos sistemas 24&#215;7, em resposta a sites e apps que podem ser utilizadas a qualquer momento. A manuten\u00e7\u00e3o e renova\u00e7\u00e3o do conhecimento de neg\u00f3cio e aplicacional, com uma curva de aprendizagem longa, \u00e9 outro desafio que decorre dos desafios de reten\u00e7\u00e3o de talento. O mercado de IT regista uma imensa oferta de oportunidades e o teletrabalho abriu uma oferta internacional que antes muitas pessoas n\u00e3o equacionavam.   <\/p>\n<p>A Cleva continua a trabalhar ativamente para estabelecer condi\u00e7\u00f5es de responder positivamente a este e outros desafios e manter no seu servi\u00e7o de Assist\u00eancia T\u00e9cnica um dos pilares de confian\u00e7a e sucesso juntos dos seus clientes.<\/p><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b790177 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b790177\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1fc51fd e-flex e-con-boxed e-con e-parent\" data-id=\"1fc51fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0dd61b7 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"0dd61b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Quais s\u00e3o as novidades?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5fa0c2 pa-container-right premium-blog-align-left elementor-widget elementor-widget-premium-notifications\" data-id=\"c5fa0c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;posts_box_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:570,&quot;sizes&quot;:[]},&quot;posts_box_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:272,&quot;sizes&quot;:[]},&quot;icon_type&quot;:&quot;icon&quot;,&quot;posts_box_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;posts_box_position&quot;:&quot;right&quot;,&quot;posts_animation&quot;:&quot;fadeInUp&quot;,&quot;header_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"premium-notifications.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"pa-recent-notification\" data-recent=\"\">\n\n\t\t\t<div class=\"pa-rec-not-icon-wrap\">\n\t\t\t\t\t\t\t\t\t<svg class=\"premium-not-icon premium-svg-nodraw premium-drawable-icon premium-notification-icon e-font-icon-svg e-far-bell\" aria-hidden=\"true\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M439.39 362.29c-19.32-20.76-55.47-51.99-55.47-154.29 0-77.7-54.48-139.9-127.94-155.16V32c0-17.67-14.32-32-31.98-32s-31.98 14.33-31.98 32v20.84C118.56 68.1 64.08 130.3 64.08 208c0 102.3-36.15 133.53-55.47 154.29-6 6.45-8.66 14.16-8.61 21.71.11 16.4 12.98 32 32.1 32h383.8c19.12 0 32-15.6 32.1-32 .05-7.55-2.61-15.27-8.61-21.71zM67.53 368c21.22-27.97 44.42-74.33 44.53-159.42 0-.2-.06-.38-.06-.58 0-61.86 50.14-112 112-112s112 50.14 112 112c0 .2-.06.38-.06.58.11 85.1 23.31 131.46 44.53 159.42H67.53zM224 512c35.32 0 63.97-28.65 63.97-64H160.03c0 35.35 28.65 64 63.97 64z\"><\/path><\/svg>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"pa-rec-not-number\">\n\t\t\t\t\t\t<span>3<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<div class=\"premium-blog-wrap  pa-rec-posts-container elementor-invisible\">\n\t\t\t<div class=\"pa-rec-posts-header\">\n\n\t\t\t\t<div class=\"pa-rec-title-wrap\">\n\n\t\t\t\t\t\n\t\t\t\t\t<h3 class=\"pa-rec-title\">\n\t\t\t\t\t\tQuais s\u00e3o as novidades?\t\t\t\t\t<\/h3>\n\n\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"pa-rec-posts-close\">\n\t\t\t\t\t<i class=\"pa-rec-posts-close-icon fa fa-close\" aria-hidden=\"true\"><\/i>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"pa-rec-posts-body\">\n\t\t\t\t\t\t<article class=\"premium-blog-post-outer-container\" data-total=\"5\">\n\t\t\t<div class=\"premium-blog-post-container premium-blog-skin-classic\">\n\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-thumb-effect-wrapper\">\n\t\t\t\t\t\t<div class=\"premium-blog-thumbnail-container premium-blog-zoomin-effect\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/cleva-solutions.com\/wp-content\/uploads\/2025\/12\/low-angle-view-of-ceiling-mirror-showing-people-s-2025-01-08-20-36-08-utc.jpeg\" class=\"attachment-full size-full wp-image-19684\" alt=\"\" srcset=\"https:\/\/cleva-solutions.com\/wp-content\/uploads\/2025\/12\/low-angle-view-of-ceiling-mirror-showing-people-s-2025-01-08-20-36-08-utc.jpeg 2560w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2025\/12\/low-angle-view-of-ceiling-mirror-showing-people-s-2025-01-08-20-36-08-utc-300x200.jpeg 300w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2025\/12\/low-angle-view-of-ceiling-mirror-showing-people-s-2025-01-08-20-36-08-utc-1024x683.jpeg 1024w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2025\/12\/low-angle-view-of-ceiling-mirror-showing-people-s-2025-01-08-20-36-08-utc-768x512.jpeg 768w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2025\/12\/low-angle-view-of-ceiling-mirror-showing-people-s-2025-01-08-20-36-08-utc-1536x1024.jpeg 1536w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2025\/12\/low-angle-view-of-ceiling-mirror-showing-people-s-2025-01-08-20-36-08-utc-2048x1366.jpeg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-thumbnail-overlay\">\n\t\t\t\t\t\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/cleva-solutions.com\/pt-pt\/fundos-de-pensoes-o-pepp-novas-tendencias-e-solucoes\/\" target=\"_blank\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-content-wrapper \">\n\n\t\t\t\t\t<div class=\"premium-blog-inner-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"premium-blog-entry-title\">\n\t\t\t<a href=\"https:\/\/cleva-solutions.com\/pt-pt\/fundos-de-pensoes-o-pepp-novas-tendencias-e-solucoes\/\" target=\"_blank\">\n\t\t\t\tFundos de Pens\u00f5es: o PEPP, novas tend\u00eancias e solu\u00e7\u00f5es\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"premium-blog-entry-meta\">\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-categories premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-align-left fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/cleva-solutions.com\/pt-pt\/category\/business\/\" rel=\"category tag\">Business<\/a>, <a href=\"https:\/\/cleva-solutions.com\/pt-pt\/category\/fundos-de-pensoes\/\" rel=\"category tag\">Fundos de Pens\u00f5es<\/a>, <a href=\"https:\/\/cleva-solutions.com\/pt-pt\/category\/modernizacao-de-software\/\" rel=\"category tag\">Moderniza\u00e7\u00e3o de software<\/a>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"premium-blog-content-inner-wrapper\">\n\t\t<p class=\"premium-blog-post-content\">O Produto Individual de Reforma Pan-Europeu (PEPP) em Portugal<br>A Lei n.\u00ba 1\/2025, publicada em 6 de janeiro de 2025, d\u00e1 cumprimento ao Regulamento (UE) 2019\/1238, que institui o Produto Individual de Reforma Pan-Europeu (PEPP), um regime de poupan\u00e7a para a reforma abrangente em toda a Uni\u00e3o Europeia. O principal objetivo deste produto \u00e9 oferecer aos cidad\u00e3os europeus uma alternativa complementar aos sistemas nacionais de pens\u00f5es, promovendo a portabilidade, a transpar\u00eancia e a prote\u00e7\u00e3o do consumidor.<\/p>\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/article>\n\n\t\t\t\t<article class=\"premium-blog-post-outer-container\" data-total=\"5\">\n\t\t\t<div class=\"premium-blog-post-container premium-blog-skin-classic\">\n\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-thumb-effect-wrapper\">\n\t\t\t\t\t\t<div class=\"premium-blog-thumbnail-container premium-blog-zoomin-effect\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2560\" height=\"1440\" src=\"https:\/\/cleva-solutions.com\/wp-content\/uploads\/2025\/11\/sivix-gamer-4C0D_Mx1UG8-unsplash.jpg\" class=\"attachment-full size-full wp-image-19510\" alt=\"\" srcset=\"https:\/\/cleva-solutions.com\/wp-content\/uploads\/2025\/11\/sivix-gamer-4C0D_Mx1UG8-unsplash.jpg 2560w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2025\/11\/sivix-gamer-4C0D_Mx1UG8-unsplash-300x169.jpg 300w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2025\/11\/sivix-gamer-4C0D_Mx1UG8-unsplash-1024x576.jpg 1024w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2025\/11\/sivix-gamer-4C0D_Mx1UG8-unsplash-768x432.jpg 768w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2025\/11\/sivix-gamer-4C0D_Mx1UG8-unsplash-1536x864.jpg 1536w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2025\/11\/sivix-gamer-4C0D_Mx1UG8-unsplash-2048x1152.jpg 2048w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2025\/11\/sivix-gamer-4C0D_Mx1UG8-unsplash-800x450.jpg 800w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-thumbnail-overlay\">\n\t\t\t\t\t\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/cleva-solutions.com\/pt-pt\/no-coracao-do-core-passe-a-redundancia\/\" target=\"_blank\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-content-wrapper \">\n\n\t\t\t\t\t<div class=\"premium-blog-inner-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"premium-blog-entry-title\">\n\t\t\t<a href=\"https:\/\/cleva-solutions.com\/pt-pt\/no-coracao-do-core-passe-a-redundancia\/\" target=\"_blank\">\n\t\t\t\tNo cora\u00e7\u00e3o do core (passe a redund\u00e2ncia)\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"premium-blog-entry-meta\">\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-categories premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-align-left fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/cleva-solutions.com\/pt-pt\/category\/arquitetura-de-software\/\" rel=\"category tag\">Arquitetura de software<\/a>, <a href=\"https:\/\/cleva-solutions.com\/pt-pt\/category\/business\/\" rel=\"category tag\">Business<\/a>, <a href=\"https:\/\/cleva-solutions.com\/pt-pt\/category\/modernizacao-de-software\/\" rel=\"category tag\">Moderniza\u00e7\u00e3o de software<\/a>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"premium-blog-content-inner-wrapper\">\n\t\t<p class=\"premium-blog-post-content\">Na era em que a adaptabilidade e a efici\u00eancia s\u00e3o fundamentais para o sucesso das empresas, a ind\u00fastria seguradora enfrenta um desafio pr\u00f3prio na renova\u00e7\u00e3o dos seus sistemas core para se manter competitiva.<\/p>\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/article>\n\n\t\t\t\t<article class=\"premium-blog-post-outer-container\" data-total=\"5\">\n\t\t\t<div class=\"premium-blog-post-container premium-blog-skin-classic\">\n\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-thumb-effect-wrapper\">\n\t\t\t\t\t\t<div class=\"premium-blog-thumbnail-container premium-blog-zoomin-effect\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/cleva-solutions.com\/wp-content\/uploads\/2025\/04\/WhatsApp-Image-2021-07-20-at-14.27.47.jpeg\" class=\"attachment-full size-full wp-image-15312\" alt=\"\" srcset=\"https:\/\/cleva-solutions.com\/wp-content\/uploads\/2025\/04\/WhatsApp-Image-2021-07-20-at-14.27.47.jpeg 1024w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2025\/04\/WhatsApp-Image-2021-07-20-at-14.27.47-300x157.jpeg 300w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2025\/04\/WhatsApp-Image-2021-07-20-at-14.27.47-768x402.jpeg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-thumbnail-overlay\">\n\t\t\t\t\t\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/cleva-solutions.com\/pt-pt\/os-beneficios-tangiveis-e-intangiveis-da-transformacao-tecnologica\/\" target=\"_blank\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-content-wrapper \">\n\n\t\t\t\t\t<div class=\"premium-blog-inner-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"premium-blog-entry-title\">\n\t\t\t<a href=\"https:\/\/cleva-solutions.com\/pt-pt\/os-beneficios-tangiveis-e-intangiveis-da-transformacao-tecnologica\/\" target=\"_blank\">\n\t\t\t\tOs benef\u00edcios tang\u00edveis e intang\u00edveis da transforma\u00e7\u00e3o tecnol\u00f3gica\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"premium-blog-entry-meta\">\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"premium-blog-meta-separator\">\u2022<\/span>\n\t\t\t\t<div class=\"premium-blog-post-categories premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-align-left fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/cleva-solutions.com\/pt-pt\/category\/arquitetura-de-software\/\" rel=\"category tag\">Arquitetura de software<\/a>, <a href=\"https:\/\/cleva-solutions.com\/pt-pt\/category\/modernizacao-de-software\/\" rel=\"category tag\">Moderniza\u00e7\u00e3o de software<\/a>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"premium-blog-content-inner-wrapper\">\n\t\t<p class=\"premium-blog-post-content\">Num mundo em acelerada mudan\u00e7a, a tecnologia \u00e9 um meio incontorn\u00e1vel em qualquer setor de atividade mas n\u00e3o \u00e9 nunca um fim em si mesma. Quando a tecnologia n\u00e3o evolui para acompanhar a mudan\u00e7a no contexto do neg\u00f3cio, em particular na ind\u00fastria seguradora, o tempo poder\u00e1 ditar que esta se torne um fim, pela criticidade que os riscos operacionais, n\u00e3o tratados no momento certo, poder\u00e3o representar.<\/p>\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/article>\n\n\t\t\t\t\t<\/div>\n\n\n\t\t<\/div>\n\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1714f1c elementor-widget elementor-widget-eael-advanced-search\" data-id=\"1714f1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-advanced-search.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-search-wrapper\">\n            <div id=\"eael-advanced-search-widget-1714f1c\" class=\"eael-advanced-search-widget\">\n                <form data-settings=\"{&quot;post_per_page&quot;:6,&quot;search_among_taxonomies&quot;:&quot;&quot;,&quot;search_among_sku&quot;:&quot;no&quot;,&quot;show_popular_keyword&quot;:0,&quot;show_category&quot;:1,&quot;show_content_image&quot;:1,&quot;show_search_result_all_results&quot;:0,&quot;result_on_new_tab&quot;:&quot;no&quot;,&quot;show_product_price&quot;:&quot;&quot;,&quot;include_current_page&quot;:&quot;no&quot;,&quot;current_post_id&quot;:15337,&quot;post_type&quot;:[&quot;post&quot;]}\" method=\"POST\" name=\"eael-advanced-search-form-1714f1c\" class=\"eael-advanced-search-form eael-advanced-search-form-style-1\">\n                    <div class=\"eael-advanced-search-wrap\">\n                        <span class=\"eael-adv-search-loader\"><\/span>\n                        <span class=\"eael-adv-search-close\"><i class=\"fas fa-times\"><\/i><\/span>\n                        <span class=\"icon \"><i class=\"fas fa-search\"><\/i><\/span>\n\n                        <input type=\"text\"\n                               placeholder=\"Introduzir palavra-chave de pesquisa\"\n                               class=\"eael-advanced-search\" autocomplete=\"off\" name=\"eael_advanced_search\">\n                    <\/div>\n\t\t\t\t\t                        <div class=\"eael-advance-search-select\">\n                            <span class=\"icon fas fa-chevron-down\"><\/span>\n\t\t\t\t\t\t\t<select name=\"eael-adv-search-cate-list\" class=\"eael-adv-search-cate\"><option value=''>Todas as categorias<\/option><option value='99'>Arquitetura de software<\/option><option value='141'>Business<\/option><option value='98'>Compliance<\/option><option value='118'>Fundos de Pens\u00f5es<\/option><option value='97'>Intelig\u00eancia Artificial<\/option><option value='100'>Moderniza\u00e7\u00e3o de software<\/option><option value='101'>Suporte ao Cliente<\/option><\/select>                        <\/div>\n\t\t\t\t\t                                            <button class=\"eael-advanced-search-button\">Procurar<\/button>\n                                    <\/form>\n\n\t\t\t\t\n\t\t\t\t        <div class=\"eael-advanced-search-result\">\n            <div class=\"eael-advanced-search-popular-keyword\">\n\t\t\t\t<h4 class=\"eael-advanced-search-popular-keyword-text\">Palavras-chave populares<\/h4>                <div class=\"eael-popular-keyword-content\"><\/div>\n            <\/div>\n            <div class=\"eael-advanced-search-category\">\n\t\t\t\t<h4 class=\"eael-advanced-search-category-text\">Categorias<\/h4>                <div class=\"eael-popular-category-content\"><\/div>\n            <\/div>\n\t\t\t<div class=\"eael-advanced-search-total-results-section\">\n\t\t\t\t\t\t\t<\/div>\n            <div class=\"eael-advanced-search-content eael-item-style-1\">\n            <\/div>\n            <div class=\"eael-advanced-search-not-found\">\n                <p>N\u00e3o foi encontrado nenhum registo<\/p><\/div>\n            <div class=\"eael-advanced-search-load-more\">\n\t\t\t\t<a \tclass=\"eael-advanced-search-load-more-button\"\n                \thref=\"#\">Ver todos os resultados<\/a>\n            <\/div>\n        <\/div>\n\n\t\t            <\/div>\n        <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-ab15404 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ab15404\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dc12279\" data-id=\"dc12279\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-ee8a1f3 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"ee8a1f3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-16adc24\" data-id=\"16adc24\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aa8422a elementor-widget elementor-widget-image\" data-id=\"aa8422a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cleva-solutions.com\/home-2\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"470\" src=\"https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/AF_Cleva_Logos_RGB_azul-var-1024x470.png\" class=\"attachment-large size-large wp-image-3912\" alt=\"\" srcset=\"https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/AF_Cleva_Logos_RGB_azul-var-1024x470.png 1024w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/AF_Cleva_Logos_RGB_azul-var-300x138.png 300w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/AF_Cleva_Logos_RGB_azul-var-768x353.png 768w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/AF_Cleva_Logos_RGB_azul-var-1536x705.png 1536w, https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/AF_Cleva_Logos_RGB_azul-var-2048x940.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd98ae0 elementor-widget elementor-widget-text-editor\" data-id=\"bd98ae0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A Cleva dedica-se ao desenvolvimento de solu\u00e7\u00f5es core que impulsionam a transforma\u00e7\u00e3o digital do setor segurador, atrav\u00e9s de uma plataforma integrada abrangente, com total cobertura funcional, que inclui desde a gest\u00e3o de ap\u00f3lices at\u00e9 \u00e0 gest\u00e3o do risco e ao servi\u00e7o de apoio ao cliente.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-1885801\" data-id=\"1885801\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-93687e6 elementor-widget elementor-widget-icon-box\" data-id=\"93687e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tLiga\u00e7\u00f5es r\u00e1pidas\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-763f99f elementor-tablet-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"763f99f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cleva-solutions.com\/home-2\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">P\u00e1gina principal<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cleva-solutions.com\/solutions\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Solu\u00e7\u00f5es<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cleva-solutions.com\/services\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Servi\u00e7os<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cleva-solutions.com\/company\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Sobre n\u00f3s <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cleva-solutions.com\/careers\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Carreiras<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cleva-solutions.com\/contact\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Contacto  <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-9a21cef\" data-id=\"9a21cef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cd542a4 elementor-widget elementor-widget-icon-box\" data-id=\"cd542a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPol\u00edticas\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-882e57b elementor-tablet-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"882e57b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cleva-solutions.com\/cleva-life-duplicate-179\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pol\u00edtica de privacidade e prote\u00e7\u00e3o de dados da Cleva<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cleva-solutions.com\/cookies-policy\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pol\u00edtica de cookies<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-1d6e5eb\" data-id=\"1d6e5eb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3a377b5 elementor-widget elementor-widget-icon-box\" data-id=\"3a377b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tEscrit\u00f3rios\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bcdcf33 elementor-widget-mobile__width-initial elementor-widget elementor-widget-toggle\" data-id=\"bcdcf33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1981\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1981\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Lisboa<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1981\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1981\"><p><span class=\"ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">\u00c1vila Spaces &#8211; Av. D. Jo\u00e3o II Lote 1.07.2.1, Piso 0, 1990-096 Lisboa<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1982\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1982\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Lyon<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1982\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1982\"><p><span class=\"ui-provider bzz caa bbt cab cac cae caf cag cah cai caj cak cal cam can cao cap caq car cas cat cau cav caw cax cay caz cba cbb cbc cbd cbe cbf cbg cbh\" dir=\"ltr\">Immeuble Le Tangram, 21 Bd des Tch\u00e9coslovaques, 69007 Lyon<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1983\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1983\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Madrid<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1983\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1983\"><p><span class=\"ui-provider bzz caa bbt cab cac cae caf cag cah cai caj cak cal cam can cao cap caq car cas cat cau cav caw cax cay caz cba cbb cbc cbd cbe cbf cbg cbh\" dir=\"ltr\">Calle Mar\u00eda de Portugal 9 &#8211; 28050 Madrid<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1984\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1984\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Paris<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1984\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1984\"><p><span data-olk-copy-source=\"MessageBody\">55, rue de Chateaudun &#8211; 75009 Paris<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1985\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1985\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Porto<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1985\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1985\"><p>R. do Zambeze 289, 4250-505 Porto<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-8c83241 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"8c83241\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2b23ca3\" data-id=\"2b23ca3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f06a50a elementor-widget elementor-widget-heading\" data-id=\"f06a50a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Todos os direitos reservados - Cleva Solutions<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4789d53\" data-id=\"4789d53\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-abfef63 e-grid-align-right e-grid-align-tablet-center elementor-shape-rounded elementor-grid-0 elementor-widget elementor-widget-social-icons\" data-id=\"abfef63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-linkedin elementor-animation-float elementor-repeater-item-594b7aa\" href=\"https:\/\/www.linkedin.com\/company\/clevasolutions\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Linkedin<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-instagram elementor-animation-float elementor-repeater-item-e0db885\" href=\"https:\/\/www.instagram.com\/cleva_solutions\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Instagram<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-instagram\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.1 141c-63.6 0-114.9 51.3-114.9 114.9s51.3 114.9 114.9 114.9S339 319.5 339 255.9 287.7 141 224.1 141zm0 189.6c-41.1 0-74.7-33.5-74.7-74.7s33.5-74.7 74.7-74.7 74.7 33.5 74.7 74.7-33.6 74.7-74.7 74.7zm146.4-194.3c0 14.9-12 26.8-26.8 26.8-14.9 0-26.8-12-26.8-26.8s12-26.8 26.8-26.8 26.8 12 26.8 26.8zm76.1 27.2c-1.7-35.9-9.9-67.7-36.2-93.9-26.2-26.2-58-34.4-93.9-36.2-37-2.1-147.9-2.1-184.9 0-35.8 1.7-67.6 9.9-93.9 36.1s-34.4 58-36.2 93.9c-2.1 37-2.1 147.9 0 184.9 1.7 35.9 9.9 67.7 36.2 93.9s58 34.4 93.9 36.2c37 2.1 147.9 2.1 184.9 0 35.9-1.7 67.7-9.9 93.9-36.2 26.2-26.2 34.4-58 36.2-93.9 2.1-37 2.1-147.8 0-184.8zM398.8 388c-7.8 19.6-22.9 34.7-42.6 42.6-29.5 11.7-99.5 9-132.1 9s-102.7 2.6-132.1-9c-19.6-7.8-34.7-22.9-42.6-42.6-11.7-29.5-9-99.5-9-132.1s-2.6-102.7 9-132.1c7.8-19.6 22.9-34.7 42.6-42.6 29.5-11.7 99.5-9 132.1-9s102.7-2.6 132.1 9c19.6 7.8 34.7 22.9 42.6 42.6 11.7 29.5 9 99.5 9 132.1s2.7 102.7-9 132.1z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-facebook elementor-animation-float elementor-repeater-item-6b07565\" href=\"https:\/\/www.facebook.com\/profile.php?id=61559939453150\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Facebook<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-youtube elementor-animation-float elementor-repeater-item-76c2c3f\" href=\"https:\/\/www.youtube.com\/@clevasolutions\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Youtube<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-youtube\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M549.655 124.083c-6.281-23.65-24.787-42.276-48.284-48.597C458.781 64 288 64 288 64S117.22 64 74.629 75.486c-23.497 6.322-42.003 24.947-48.284 48.597-11.412 42.867-11.412 132.305-11.412 132.305s0 89.438 11.412 132.305c6.281 23.65 24.787 41.5 48.284 47.821C117.22 448 288 448 288 448s170.78 0 213.371-11.486c23.497-6.321 42.003-24.171 48.284-47.821 11.412-42.867 11.412-132.305 11.412-132.305s0-89.438-11.412-132.305zm-317.51 213.508V175.185l142.739 81.205-142.739 81.201z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Para qualquer companhia de seguros, a escolha do software core que suporta o seu neg\u00f3cio \u00e9 uma decis\u00e3o muito importante, tomada a partir de v\u00e1rios crit\u00e9rios, nomeadamente o alcance funcional da aplica\u00e7\u00e3o, as tecnologias usadas, a infraestrutura necess\u00e1ria, a seguran\u00e7a intr\u00ednseca da solu\u00e7\u00e3o, a fiabilidade, os custos, etc.<br \/>Ap\u00f3s a escolha do Core, existir\u00e1 um per\u00edodo de implementa\u00e7\u00e3o desse Core, que culmina com a entrada em produ\u00e7\u00e3o.  <\/p>\n","protected":false},"author":2,"featured_media":4510,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_canvas","format":"standard","meta":{"tpgb_global_settings":"","inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"on","ocean_gallery_id":[],"footnotes":""},"categories":[101],"tags":[],"class_list":["post-9140","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-suporte-ao-cliente","entry","has-media"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>A import\u00e2ncia do suporte do dia-a-dia de uma companhia de seguros na vis\u00e3o do fornecedor de software. - Cleva Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cleva-solutions.com\/pt-pt\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A import\u00e2ncia do suporte do dia-a-dia de uma companhia de seguros na vis\u00e3o do fornecedor de software. - Cleva Solutions\" \/>\n<meta property=\"og:description\" content=\"Para qualquer companhia de seguros, a escolha do software core que suporta o seu neg\u00f3cio \u00e9 uma decis\u00e3o muito importante, tomada a partir de v\u00e1rios crit\u00e9rios, nomeadamente o alcance funcional da aplica\u00e7\u00e3o, as tecnologias usadas, a infraestrutura necess\u00e1ria, a seguran\u00e7a intr\u00ednseca da solu\u00e7\u00e3o, a fiabilidade, os custos, etc.Ap\u00f3s a escolha do Core, existir\u00e1 um per\u00edodo de implementa\u00e7\u00e3o desse Core, que culmina com a entrada em produ\u00e7\u00e3o.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cleva-solutions.com\/pt-pt\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\/\" \/>\n<meta property=\"og:site_name\" content=\"Cleva Solutions\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/clevasolutions\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-07-11T12:02:12+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-05T12:38:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/call-center-staff-group-and-talk-at-help-desk-wit-2023-11-27-05-05-23-utc.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1185\" \/>\n\t<meta property=\"og:image:height\" content=\"790\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"CS-VAR\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"CS-VAR\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\\\/\"},\"author\":{\"name\":\"CS-VAR\",\"@id\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/#\\\/schema\\\/person\\\/00128a8cdbdb38251bfa8c75c7592990\"},\"headline\":\"A import\u00e2ncia do suporte do dia-a-dia de uma companhia de seguros na vis\u00e3o do fornecedor de software.\",\"datePublished\":\"2024-07-11T12:02:12+00:00\",\"dateModified\":\"2024-11-05T12:38:39+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\\\/\"},\"wordCount\":1327,\"publisher\":{\"@id\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cleva-solutions.com\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/call-center-staff-group-and-talk-at-help-desk-wit-2023-11-27-05-05-23-utc.jpeg\",\"articleSection\":[\"Suporte ao Cliente\"],\"inLanguage\":\"pt-PT\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\\\/\",\"url\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\\\/\",\"name\":\"A import\u00e2ncia do suporte do dia-a-dia de uma companhia de seguros na vis\u00e3o do fornecedor de software. - Cleva Solutions\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cleva-solutions.com\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/call-center-staff-group-and-talk-at-help-desk-wit-2023-11-27-05-05-23-utc.jpeg\",\"datePublished\":\"2024-07-11T12:02:12+00:00\",\"dateModified\":\"2024-11-05T12:38:39+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\\\/#breadcrumb\"},\"inLanguage\":\"pt-PT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\\\/#primaryimage\",\"url\":\"https:\\\/\\\/cleva-solutions.com\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/call-center-staff-group-and-talk-at-help-desk-wit-2023-11-27-05-05-23-utc.jpeg\",\"contentUrl\":\"https:\\\/\\\/cleva-solutions.com\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/call-center-staff-group-and-talk-at-help-desk-wit-2023-11-27-05-05-23-utc.jpeg\",\"width\":1185,\"height\":790,\"caption\":\"Call center, staff group and talk at help desk with laptop, telemarketing or voip tech with problem.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"A import\u00e2ncia do suporte do dia-a-dia de uma companhia de seguros na vis\u00e3o do fornecedor de software.\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/#website\",\"url\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/\",\"name\":\"Cleva Solutions\",\"description\":\"Cleva is committed to the development of core solutions that boost the digital transformation of the insurance industry through a comprehensive and integrated platform with a complete functional range from managing policies to risk assessment and customer service. Cleva solutions are built on cutting edge technology that contributes to the operational optimisation, fast decision-making processes, and the enhancement of the user experience, focusing on the Life and Non-life insurance market.\",\"publisher\":{\"@id\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-PT\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/#organization\",\"name\":\"Cleva Solutions\",\"url\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/cleva-solutions.com\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/AF_Cleva_Logos_RGB_Positivo_var.png\",\"contentUrl\":\"https:\\\/\\\/cleva-solutions.com\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/AF_Cleva_Logos_RGB_Positivo_var.png\",\"width\":4512,\"height\":2072,\"caption\":\"Cleva Solutions\"},\"image\":{\"@id\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/clevasolutions\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/clevasolutions\\\/\",\"https:\\\/\\\/www.instagram.com\\\/cleva_solutions\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/#\\\/schema\\\/person\\\/00128a8cdbdb38251bfa8c75c7592990\",\"name\":\"CS-VAR\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\\\/\\\/cleva-solutions.com\\\/wp-content\\\/litespeed\\\/avatar\\\/0c021404f3fde23acb5e313451510a50.jpg?ver=1779037586\",\"url\":\"https:\\\/\\\/cleva-solutions.com\\\/wp-content\\\/litespeed\\\/avatar\\\/0c021404f3fde23acb5e313451510a50.jpg?ver=1779037586\",\"contentUrl\":\"https:\\\/\\\/cleva-solutions.com\\\/wp-content\\\/litespeed\\\/avatar\\\/0c021404f3fde23acb5e313451510a50.jpg?ver=1779037586\",\"caption\":\"CS-VAR\"},\"url\":\"https:\\\/\\\/cleva-solutions.com\\\/pt-pt\\\/author\\\/cs-var\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"A import\u00e2ncia do suporte do dia-a-dia de uma companhia de seguros na vis\u00e3o do fornecedor de software. - Cleva Solutions","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cleva-solutions.com\/pt-pt\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\/","og_locale":"pt_PT","og_type":"article","og_title":"A import\u00e2ncia do suporte do dia-a-dia de uma companhia de seguros na vis\u00e3o do fornecedor de software. - Cleva Solutions","og_description":"Para qualquer companhia de seguros, a escolha do software core que suporta o seu neg\u00f3cio \u00e9 uma decis\u00e3o muito importante, tomada a partir de v\u00e1rios crit\u00e9rios, nomeadamente o alcance funcional da aplica\u00e7\u00e3o, as tecnologias usadas, a infraestrutura necess\u00e1ria, a seguran\u00e7a intr\u00ednseca da solu\u00e7\u00e3o, a fiabilidade, os custos, etc.Ap\u00f3s a escolha do Core, existir\u00e1 um per\u00edodo de implementa\u00e7\u00e3o desse Core, que culmina com a entrada em produ\u00e7\u00e3o.","og_url":"https:\/\/cleva-solutions.com\/pt-pt\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\/","og_site_name":"Cleva Solutions","article_publisher":"https:\/\/www.facebook.com\/clevasolutions\/","article_published_time":"2024-07-11T12:02:12+00:00","article_modified_time":"2024-11-05T12:38:39+00:00","og_image":[{"width":1185,"height":790,"url":"https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/call-center-staff-group-and-talk-at-help-desk-wit-2023-11-27-05-05-23-utc.jpeg","type":"image\/jpeg"}],"author":"CS-VAR","twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"CS-VAR"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/cleva-solutions.com\/pt-pt\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\/#article","isPartOf":{"@id":"https:\/\/cleva-solutions.com\/pt-pt\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\/"},"author":{"name":"CS-VAR","@id":"https:\/\/cleva-solutions.com\/pt-pt\/#\/schema\/person\/00128a8cdbdb38251bfa8c75c7592990"},"headline":"A import\u00e2ncia do suporte do dia-a-dia de uma companhia de seguros na vis\u00e3o do fornecedor de software.","datePublished":"2024-07-11T12:02:12+00:00","dateModified":"2024-11-05T12:38:39+00:00","mainEntityOfPage":{"@id":"https:\/\/cleva-solutions.com\/pt-pt\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\/"},"wordCount":1327,"publisher":{"@id":"https:\/\/cleva-solutions.com\/pt-pt\/#organization"},"image":{"@id":"https:\/\/cleva-solutions.com\/pt-pt\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\/#primaryimage"},"thumbnailUrl":"https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/call-center-staff-group-and-talk-at-help-desk-wit-2023-11-27-05-05-23-utc.jpeg","articleSection":["Suporte ao Cliente"],"inLanguage":"pt-PT"},{"@type":"WebPage","@id":"https:\/\/cleva-solutions.com\/pt-pt\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\/","url":"https:\/\/cleva-solutions.com\/pt-pt\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\/","name":"A import\u00e2ncia do suporte do dia-a-dia de uma companhia de seguros na vis\u00e3o do fornecedor de software. - Cleva Solutions","isPartOf":{"@id":"https:\/\/cleva-solutions.com\/pt-pt\/#website"},"primaryImageOfPage":{"@id":"https:\/\/cleva-solutions.com\/pt-pt\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\/#primaryimage"},"image":{"@id":"https:\/\/cleva-solutions.com\/pt-pt\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\/#primaryimage"},"thumbnailUrl":"https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/call-center-staff-group-and-talk-at-help-desk-wit-2023-11-27-05-05-23-utc.jpeg","datePublished":"2024-07-11T12:02:12+00:00","dateModified":"2024-11-05T12:38:39+00:00","breadcrumb":{"@id":"https:\/\/cleva-solutions.com\/pt-pt\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\/#breadcrumb"},"inLanguage":"pt-PT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cleva-solutions.com\/pt-pt\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\/"]}]},{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/cleva-solutions.com\/pt-pt\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\/#primaryimage","url":"https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/call-center-staff-group-and-talk-at-help-desk-wit-2023-11-27-05-05-23-utc.jpeg","contentUrl":"https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/call-center-staff-group-and-talk-at-help-desk-wit-2023-11-27-05-05-23-utc.jpeg","width":1185,"height":790,"caption":"Call center, staff group and talk at help desk with laptop, telemarketing or voip tech with problem."},{"@type":"BreadcrumbList","@id":"https:\/\/cleva-solutions.com\/pt-pt\/a-importancia-do-suporte-do-dia-a-dia-de-uma-companhia-de-seguros-na-visao-do-fornecedor-de-software\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/cleva-solutions.com\/pt-pt\/"},{"@type":"ListItem","position":2,"name":"A import\u00e2ncia do suporte do dia-a-dia de uma companhia de seguros na vis\u00e3o do fornecedor de software."}]},{"@type":"WebSite","@id":"https:\/\/cleva-solutions.com\/pt-pt\/#website","url":"https:\/\/cleva-solutions.com\/pt-pt\/","name":"Cleva Solutions","description":"Cleva is committed to the development of core solutions that boost the digital transformation of the insurance industry through a comprehensive and integrated platform with a complete functional range from managing policies to risk assessment and customer service. Cleva solutions are built on cutting edge technology that contributes to the operational optimisation, fast decision-making processes, and the enhancement of the user experience, focusing on the Life and Non-life insurance market.","publisher":{"@id":"https:\/\/cleva-solutions.com\/pt-pt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cleva-solutions.com\/pt-pt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-PT"},{"@type":"Organization","@id":"https:\/\/cleva-solutions.com\/pt-pt\/#organization","name":"Cleva Solutions","url":"https:\/\/cleva-solutions.com\/pt-pt\/","logo":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/cleva-solutions.com\/pt-pt\/#\/schema\/logo\/image\/","url":"https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/AF_Cleva_Logos_RGB_Positivo_var.png","contentUrl":"https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/AF_Cleva_Logos_RGB_Positivo_var.png","width":4512,"height":2072,"caption":"Cleva Solutions"},"image":{"@id":"https:\/\/cleva-solutions.com\/pt-pt\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/clevasolutions\/","https:\/\/www.linkedin.com\/company\/clevasolutions\/","https:\/\/www.instagram.com\/cleva_solutions\/"]},{"@type":"Person","@id":"https:\/\/cleva-solutions.com\/pt-pt\/#\/schema\/person\/00128a8cdbdb38251bfa8c75c7592990","name":"CS-VAR","image":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/cleva-solutions.com\/wp-content\/litespeed\/avatar\/0c021404f3fde23acb5e313451510a50.jpg?ver=1779037586","url":"https:\/\/cleva-solutions.com\/wp-content\/litespeed\/avatar\/0c021404f3fde23acb5e313451510a50.jpg?ver=1779037586","contentUrl":"https:\/\/cleva-solutions.com\/wp-content\/litespeed\/avatar\/0c021404f3fde23acb5e313451510a50.jpg?ver=1779037586","caption":"CS-VAR"},"url":"https:\/\/cleva-solutions.com\/pt-pt\/author\/cs-var\/"}]}},"jetpack_featured_media_url":"https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/call-center-staff-group-and-talk-at-help-desk-wit-2023-11-27-05-05-23-utc.jpeg","tpgb_featured_images":{"full":["https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/call-center-staff-group-and-talk-at-help-desk-wit-2023-11-27-05-05-23-utc.jpeg",1185,790,false],"tp-image-grid":["https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/call-center-staff-group-and-talk-at-help-desk-wit-2023-11-27-05-05-23-utc.jpeg",700,467,false],"thumbnail":["https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/call-center-staff-group-and-talk-at-help-desk-wit-2023-11-27-05-05-23-utc-150x150.jpeg",150,150,true],"medium":["https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/call-center-staff-group-and-talk-at-help-desk-wit-2023-11-27-05-05-23-utc-300x200.jpeg",300,200,true],"medium_large":["https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/call-center-staff-group-and-talk-at-help-desk-wit-2023-11-27-05-05-23-utc-768x512.jpeg",768,512,true],"large":["https:\/\/cleva-solutions.com\/wp-content\/uploads\/2024\/05\/call-center-staff-group-and-talk-at-help-desk-wit-2023-11-27-05-05-23-utc-1024x683.jpeg",1024,683,true],"default":"https:\/\/cleva-solutions.com\/wp-content\/plugins\/the-plus-addons-for-block-editor\/assets\/images\/tpgb-placeholder.jpg"},"tpgb_post_meta_info":{"get_date":"11 de Julho, 2024","get_modified_date":"5 de Novembro, 2024","category_list":{"category":[{"term_id":101,"name":"Suporte ao Cliente","slug":"suporte-ao-cliente","term_group":0,"term_taxonomy_id":101,"taxonomy":"category","description":"","parent":0,"count":1,"filter":"raw"}],"post_tag":false,"post_format":false},"author_name":"CS-VAR","author_url":"https:\/\/cleva-solutions.com\/pt-pt\/author\/cs-var\/","author_email":"andre.bastos.rodrigues@cleva-solutions.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["administrator"],"author_firstname":"","author_lastname":"","user_login":"CS-VAR","author_avatar":"<img alt='' src='https:\/\/cleva-solutions.com\/wp-content\/litespeed\/avatar\/98eaf1efc55c0c8e55e1ec101a00bf8b.jpg?ver=1779056275' srcset='https:\/\/cleva-solutions.com\/wp-content\/litespeed\/avatar\/8292de3450f4041dddcb52c07d05d604.jpg?ver=1779056275 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/cleva-solutions.com\/wp-content\/litespeed\/avatar\/0c021404f3fde23acb5e313451510a50.jpg?ver=1779037586","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":{"category":"<a href=\"https:\/\/cleva-solutions.com\/pt-pt\/category\/suporte-ao-cliente\/\" alt=\"Suporte ao Cliente\"  class=\"category-suporte-ao-cliente\">Suporte ao Cliente<\/a> "},"_links":{"self":[{"href":"https:\/\/cleva-solutions.com\/pt-pt\/wp-json\/wp\/v2\/posts\/9140","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cleva-solutions.com\/pt-pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cleva-solutions.com\/pt-pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cleva-solutions.com\/pt-pt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cleva-solutions.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=9140"}],"version-history":[{"count":0,"href":"https:\/\/cleva-solutions.com\/pt-pt\/wp-json\/wp\/v2\/posts\/9140\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cleva-solutions.com\/pt-pt\/wp-json\/wp\/v2\/media\/4510"}],"wp:attachment":[{"href":"https:\/\/cleva-solutions.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=9140"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cleva-solutions.com\/pt-pt\/wp-json\/wp\/v2\/categories?post=9140"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cleva-solutions.com\/pt-pt\/wp-json\/wp\/v2\/tags?post=9140"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}