CLEVA WEBSITE PRIVACY AND DATA PROTECTION POLICY
Cleva Solutions, SA (hereafter referred to as Cleva) has created this privacy policy to demonstrate our commitment to the privacy of the users of our website. Please read the following to learn more about our privacy policy, and how we treat personally identifiable information collected from our visitors and users.
What this Privacy Policy Covers
This privacy policy covers Cleva’s treatment of personally identifiable information collected by Cleva through a website owned and operated by Cleva. This privacy policy does not apply to the practices of companies that Cleva does not own or control, or of persons that Cleva does not employ or manage, including any third-party content contributors bound by contract and any third-party websites to which Cleva websites link.
Collection and Use of Personal Information
You can visit the website of Cleva without revealing any personal information. However, Cleva needs certain personal information if you wish to reply to your contact or to follow your application. Where required, this information may include your personal contact information and/or your company contact information. Cleva will use this information to reply to your inquiries, to provide you with requested products and services, to set up your member’s account, and to contact you regarding new products and services. By accessing the services of Cleva and voluntarily providing us with the requested personal information, you consent to the collection and use of the information in accordance with this privacy policy.
Collection and Use of Non-Personal Information
Cleva automatically receives and records non-personal information on our server logs from your browser including your IP address, cookie information and the page you requested. Cleva may use this information to customize the advertising and content you see and to fulfill your requests for certain products and services. However, Cleva does not connect this non-personal data to any personal information collected from you.Where required, this information may include your personal contact information and/or your company contact information. Cleva will use this information to reply to your inquiries, to provide you with requested products and services, to set up your member’s account, and to contact you regarding new products and services. By accessing the services of Cleva and voluntarily providing us with the requested personal information, you consent to the collection and use of the information in accordance with this privacy policy.
Information Sharing and Disclosure
Cleva may disclose your personal information to third parties who work on behalf of Cleva to provide products and services requested by you. We will share personal information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to personal information
Cleva may otherwise disclose your personal information when:
- We have your express consent to share the information for a specified purpose;
- We need to respond to subpoenas, court orders or such other legal process;
- We need to protect the personal safety of the users of our websites or defend the rights or property of Cleva;
- We find that your actions on our website violate our usage guidelines for specific products or services.
User ID Tracking
Cleva uses Google Analytics to track and analyze website visits and usage. Google Analytics uses a unique User ID when a user is authenticated and logged in. On Behalf of Cleva, Google Analytics tracks users flow, location by country, language, browser and operating system, internet service provider and devices used to access Cleva. Cleva tracks this information to improve service to its clients. Cleva will not upload any data that allows Google to personally identify an individual (such as name, Social Security Number, email address, or any similar data), or data that permanently identifies a particular device (e.g. IP address). To opt-out of Analytics for the web, visit the Google Analytics opt-out page and install the add-on for your browser. For more details on installing and uninstalling the add-on, please see the relevant help resources for your specific browser.
Consent
If you do not consent to the collection, use or disclosure of your personal information as outlined in this policy, please do not provide any personal information to Cleva. If you have provided personal information to Cleva and no longer consent to its use or disclosure as outlined herein, please notify Cleva at privacy.cleva.pt@inetum.com.
Security
No data transmission over the Internet can be considered 100% secure. However, your Cleva Information protected for your privacy and security. In certain areas of our websites, as identified on the site, Cleva uses industry-standard SSL-encryption to protect data transmissions. We also safeguard your personal information from unauthorized access, through access control procedures, network firewalls and physical security measures. Further, Cleva retains your personal information only as long as necessary to fulfil the purposes identified above or as identified in the privacy disclaimers.
Limitations and exclusions of liability
Nothing in these terms and conditions will:
- limit or exclude any liability for death or personal injury resulting from negligence.
- limit or exclude any liability for fraud or fraudulent misrepresentation.
- limit any liabilities in any way that is not permitted under applicable law; or
- exclude any liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in these terms and conditions:
- govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.
To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.
- We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
- We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
- We will not be liable to you in respect of any loss or corruption of any data, database or software.
- We will not be liable to you in respect of any special, indirect or consequential loss or damage.
- You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).
Changes to this Privacy Policy
Cleva may at any time, without notice to you and in its sole discretion, amend this policy from time to time. Please review this policy periodically. Your continued use of Cleva websites after any such amendments signifies your acceptance thereof.
Questions or Suggestions
If you have questions or suggestions about this privacy policy, or your own personal information, please leave us a note at clevamarketing.pt@inetum.com or privacy.cleva.pt@inetum.com
Cleva may disclose your personal information to third parties who work on behalf of Cleva to provide products and services requested by you. We will share personal information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to personal information
Cleva may otherwise disclose your personal information when:
- We have your express consent to share the information for a specified purpose;
- We need to respond to subpoenas, court orders or such other legal process;
- We need to protect the personal safety of the users of our websites or defend the rights or property of Cleva;
- We find that your actions on our website violate our usage guidelines for specific products or services.
Cleva is committed to the development of core solutions that boost the digital transformation of the insurance industry through a comprehensive and integrated platform with a complete functional range from managing policies to risk assessment and customer service.