Engineering Manager
The insurance market is a highly regulated and supervised industry. Legal, standard, and regulatory changes, such as IFRS, GDPR, DMIS, SAF-T, among others, have become more frequent and complex. Cleva needs to pay close attention to these requirements, both in their identification and interpretation, as well as regarding the solutions provided to clients. In order to respond to these challenges, Cleva has implemented a procedure to search for legal requirements that apply to the markets in which we operate and that can affect Cleva software. An active search is conducted monthly on the websites of regulatory authorities as well as on legal information portals. These sources include every legal requirement associated with insurance, namely, “Decree-Laws”, “Executive orders”, “Orders”, “Standards”, “Newsletters” and “Circular letters”. Moreover, Cleva’s clients and partners also notify us of requirements that demand our closest attention. Each requirement is then analysed alongside partners, consultants, or clients in order to establish an interpretation that, sometimes, may not be unanimous among insurance companies, since regulatory texts may be somewhat ambiguous, which may lead to different interpretations. Based on Cleva’s interpretation, we establish our positioning, i.e., our solution’s response to the legal requirement. This response may comprise software changes and/or configuration changes and/or simply providing data. The analysis of the legal requirements and their applicability in their context must always be performed by insurance companies. Cleva’s responsibility lies in providing everything the insurance company needs to address the legal requirement; on the other hand, the insurance company is responsible for implementing the compliance solution that better suits its reality. |
In the race to the future, the insurance sector is changing from its traditional armour into a suit tailored for innovation. We are leaving the era of dusty claim notifications, forms to fill in, countless fragmented manual processes, etc., etc., to enter the cloud and artificial intelligence, where data flow like electricity and decisions are made at full speed. In this “cocktail” of innovation and technology we find different ingredients…
Paulo Ferreira, Product Management Director at Cleva, explains the advantages and opportunities for insurers when they begin a process of changing their core system.
Agile digitalisation of the insurance processes There has been much talk about digitalisation in insurance companies, particularly focused on business processes as underwriting or claim management. But how easy is the digitalisation process? And yet, is permanent and agile evolution of the digitalisation possible?
Cleva is committed to the development of core solutions that boost the digital transformation of the insurance industry through a comprehensive and integrated platform with a complete functional range from managing policies to risk assessment and customer service.